This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Pioneer International College will deliver the 5 units of the SIT50422 Diploma of Hospitality Management over 26 weeks.
This includes:
Course durations will be adjusted for both overseas and domestic students, and the Confirmation of Enrolments (“CoE”) will state “this CoE is subjected to achievement of previous qualification” and the CoE dates will change if the student receives RPL or credit transfers which will change the duration of the course. The requirement for students to attend 20 hours of face-to-face classroom time per week will be unchanged.
To commence this qualification students will need to successfully complete Certificate IV of Kitchen Management prior to commencing Diploma of Hospitality Management.
All training is delivered by face-to-face contact in classrooms on the Pioneer International College Campus for 20 hours per week over a period of 26 weeks. The course duration includes 22 weeks of full-time study and 4 weeks of holidays and breaks, including public holidays.
The delivery of this course is based on the principles of adult learning; participants will be given the opportunity to develop their knowledge and practice their skills by participating in all or some of the following delivery methods: face-to-face, structured, self-paced learning and online research.
Self-study hours must be allocated towards the various tasks such as research work, assignments, projects, reading notes and preparing for assessments.
Unit Code | Unit Title |
SITXCCS015 | Enhance Customer Service Experience |
SITXCCS016 | Develop and manage quality customer service practices |
SITXFIN010 | Prepare and monitor budget |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXMGT005 | Establish and conduct business relationships |
IELTS | Overall score 6 |
TOEFL | 60 |
PTE | 46 |
All students must be 18 years old or above.
Students undertaking this course must possess sound numeracy skills since they will be required to do calculations for some of the units. Through the LLN Test and interview, students will demonstrate that they have the necessary skills to successfully complete the course. Therefore, all students are required to undertake Pioneer International College’s LLN test before enrolment to assess their LLN skills. If learners do not meet the English and LLN requirements, learners will be asked to take further Language, literacy, and numeracy training e.g., English Language Intensive Course for Overseas Learners (ELICOS) programs at extra cost to the student (with other providers as Pioneer International College does not offer ELICOS courses).
Students might also be required to take a Pre-Training Review Test (PTR Test), which is essentially a self-assessment through which you can tell us a bit about your skills and your personal and professional background.
Please contact info@pioneer.edu.au for intake dates or call 02 9055 7757.